Company
PC Mall Gov, a wholly-owned subsidiary of PC Mall, Inc, is a value-added direct marketing reseller of IT products and services to public sector customers nationwide. Through a range of contract vehicles and a dedicated staff of certified professionals we offer best value solutions from hundreds of name-brand manufacturers. For twenty years we have been a recognized leader in the public sector IT marketplace providing hardware, software, networking equipment, storage, peripherals and supplies. Our core technical competencies include system architecture, design, and management from individual notebooks and desktops to the data center and everything in between. As an ISO 9001:2008 registered company, we have built our reputation on quality processes supported by certifications and accreditations at the highest levels with industry partners such as Apple, Cisco, HP, IBM, Microsoft and Sun. Our valued customers have come to rely on us for everything from a single toner cartridge all the way up to and including complete lifecycle management, enterprise licensing, system upgrades, data center design and consolidation, content preparation and staff augmentation. We work hard to earn our customers business by meeting their IT requirements professionally and competitively!
PC Mall Gov’s Key Competencies
Technical solution offerings, resources and certifications focus on the following:
· Data Center Consolidation
· Server Virtualization
· Enterprise Storage
· Network Design & Management
· Asset Management & tracking
· Software Licensing
· Digitization, Imaging and Replication
· Supply-Chain Management
The company’s go to market strategy centers around the dedicated account team, broad product selection from leading industry manufacturers at competitive pricing, experienced technical resources, e-procurement options, supply-chain strength, our contract portfolio, program & contract management competence and strong past performance.
Technical Resources
We provide sophisticated information technology services with national reach to help our customers effectively manage and leverage their technology infrastructure. Our services are available to our Public Sector customers and span the entire information technology life cycle.
These services include:
· strategic planning
· needs assessment
· solution design
· product acquisition/e-procurement
· project management
· installation
· post installation support and maintenance
· systems refresh and installation/move/add/change
· recycling and disposal
Our solutions are focused on serving our customers’ data center, client computing, unified communications, network infrastructure, enterprise security, enterprise server and storage, software licensing and procurement needs. Through the acquisition of DSW in December 2009, we further enhanced our services portfolio and can now offer both hosting and network operating center capabilities.
With over 600 technicians and a national network of third party service providers, we can provide pre-sales assessments and post-sales services efficiently to our customers in Federal, State, Local and Educational segments. Companywide we hold over 3,000 certifications on manufacturers and product solutions which enable our sales and service teams to effectively support these customers. Our technical resources and service teams regularly undergo training to maintain these certifications and authorizations. We are an authorized delivery partner for HP, Apple, Cisco, Microsoft, Sun Microsystems and others. Where we do not have in-house capability, we attempt to utilize our relationships with third party service contractors to deliver the most appropriate solution for our customers.
