What are Installation, Deployment & Refresh Services?

At PC Mall Gov, our focus is on helping our clients achieve improvements in their operations. We provide seamless IT lifecycle refresh services through our combined capabilities of procurement, warehousing, integration and national deployment. Our teams have handled everything from small, single location desktop installations to large, multi-technologies, including servers, desktops, printers, networking equipment, patch panels, phone systems and displays. We offer comprehensive support for both PC and Apple systems and devices.

A technology refresh often requires your agency to make special arrangements to ensure that technology is fully functional and quickly deployed to minimize end-user downtime. This may include allocation space to warehouse and stage equipment as well as to process the older assets that are being replaced. In many instances, insufficient space, equipment build and imaging time, and end-user data migration, result in a refresh process that can be cumbersome and slow. Optimally, organizations would like to receive an end-user request for equipment refresh and be able to respond quickly - with little burden on the IT department.

Our PC Mall Gov team provides these services as a part of the value-add surrounding our procurement process. We provide bundles - based on your standards - that incorporate the equipment, imaging, and configuration instructions, thereby simplifying the ordering process. Once the request for equipment is received, we pull products from our warehouse and move them into our integration facility. Our integrators then build, image, and configure the equipment, making sure to provide asset tagging, custom labels, and any other function that will eliminate additional labor and improve field deployment times. We can also work with you to identify technology and processes that will improve your efficiency to manage these deployed assets. Many organizations have chosen PC Mall Gov to manage the ordering, integration, staging, deployment, and disposal of technology to reduce the cost and burden associated with an equipment refresh. Let our PC Mall Gov specialists show you how these services can benefit your organization.

What are the benefits to my organization?

PC Mall Gov offers the agility and flexibility of a local solutions provider with on-site sales and service while employing the financial resources and purchasing power of our publicly traded company. Maintaining a national footprint, PC Mall Gov is one of the nation's few elite service providers, delivering technology wherever and whenever it is required for both PC and Apple systems and devices.

Our wide arrays of clients, small and large alike, appreciate the comprehensive approach that we take to their challenges. We can combine any or all of our industry-leading services into a customer support solution that we tie together with superior consulting. We will contribute to your company's success by reducing implementation times and overall project costs, while focusing on quality standards.

PC Mall Gov is poised to help you implement nationwide deployments of any size. We'll take care of any and all aspects from procurement and shipping to imaging and configuration. Learn about our Installation, Deployment & Refresh Services through your Account Manager - give us a call today.

PC Mall Gov has the facilities, tools, processes and people to streamline the integration and configuration steps of your next technology department for both PC and Apple systems.

Integration Centers

Our three ISO 9001:2001 compliant Integration Centers (in Columbus, Ohio; Memphis, Tennessee; and Irvine, California) are equipped to handle your deployment schedule, including receiving, storing, integrating, configurations, asset tagging, tracking and logistics. Advanced configuration and staging is available for:

Image Development and Management

PC Mall Gov's Integration Centers can image your systems using a variety of software platforms, such as Ghost, WIM or IUB, DeployStudio, System Image Utility, Jamf's Casper and Netboot, based on your specific requirements. Our segregated and secure production network is set up so we can image many systems in a short period of time. Utilizing PC Mall Gov's First Article Build (FAB) process ensures your image load is done to your exact specifications with a documented image deployment process that your agency has approved.

Asset Tagging & Reporting

Asset tagging and reporting is a service that can be customized to your requirements. It provides for the placement of a specially created asset tag or specialized bar code on a system unit and/or packaging. This also includes the creation of an asset tracking report using either software supplied by you or an Excel spreadsheet.

Let our years of experience with image management, integration, asset tracking and tagging ensure the success of your next project.

Migration Service

Whether you are looking at OS data migration, hardware migration, software or just data migration services in general, our experienced and knowledgeable IT technicians can help your agency initiate a migration service solution. We can help you create and configure a migration road map that includes hardware, software and server capacities as well as plan OS, data and hardware migrations. We can back-up your current system, move data from one storage platform to another, install and configure your software systems and restore and test your new system.

From day-to-day single refreshes to large-scale deployments, PC Mall Gov provides seamless IT lifecycle services through our combined capabilities of procurement, warehousing, integration and national deployment.

Our large national team of certified engineers, technicians, and project managers are experts in their field with over 4000 certifications between them. The PC Mall Gov team can work with you to manage the entire project from start to finish or provide only those services where you need assistance. Either way, you will benefit from partnering with us, a company that truly understands the complexities involved in IT deployment of both PC and Apple systems.

Project Lifecycle Services

A major deployment project involves far more than just having qualified people install the equipment at your location. It requires the precision performance and coordination of many activities before the equipment ever gets there. A deployment plan has to be developed, hardware and software has to be ordered and received and systems must be configured, integrated, imaged, tested and asset tagged. And they have to be stored until your site is ready for them. The systems then must be shipped and received where the deployment team will be dispatched to unpack, install, and test them. Finally, existing equipment must be packed up and shipped off to be redeployed, disposed or recycled.

PC Mall Gov can help you plan, deploy manage and refresh all your IT equipment, no matter what mix of computers, servers and devices you require. The greatest value we bring to our customers is our capability to supply all the necessary services associated with a deployment and to tie it all together though our project management.