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DISASTER RECOVERY APPLIANCE PER TB
Apple Standard Desktop or Laptop Installation - 21-100
Barracuda Email Security Gateway 400Vx Virtual Appliance - Subscription license (1 year) - for P/N: BSFV400A
A factory trained technician will arrive on site to diagnose or repair the equipment.
Barracuda Energize Updates - Virus definitions update - hourly updates - 1 day - for P/N: BYF410A
Barracuda Energize Updates - Virus definitions update - hourly updates - 1 year - for Message Archiver 650
Barracuda Instant Replacement - Extended service agreement - replacement - 1 year - shipment - response time: 24 h - for Message Archiver 650
Barracuda Instant Replacement Spam Firewall 400 - Extended service agreement - replacement - 1 year - shipment - for P/N: BSF400A, BSF400A1, BSF400A3, BSF400A5
A factory trained technician will arrive on site to diagnose or repair the equipment.
Barracuda Energize Updates BMA350 - Virus definitions update - hourly updates - 1 year - for P/N: BMA350A
Barracuda Instant Replacement BMA350 - Extended service agreement - replacement - 1 year - shipment - response time: 24 h - for P/N: BMA350A
Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M435nw, MFP M521dn, MFP M521dw
NETSCOUT's support and maintenance program offers expanded coverage for NETSCOUT's products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
APC Extended Warranty Renewal - Technical support (renewal) - phone consulting - 1 year - 24x7 - for P/N: SURT6KRMXL3U-TF5, SURTD3KRMXL3U-TF5, SURTD5000RMXLT3U, SURTD6000RMXLP3U
Barracuda Energize Updates - Virus definitions update - hourly updates - 1 year - for P/N: BBS690A
Barracuda Energize Updates - Virus definitions update - hourly updates - 1 year - for P/N: BYF410A
HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for LaserJet Pro MFP M426dw, MFP M426fdn, MFP M426fdw
Barracuda Instant Replacement Spam Firewall 300 - Extended service agreement - replacement - 1 year - shipment - response time: 24 h - for P/N: BSF300A, BSF300A1, BSF300A3, BSF300A5
SonicWALL Gateway Anti-Virus, Anti-Spyware and Intrusion Prevention Service for SonicWall TZ 200 - Subscription license (1 year) - 1 appliance - for SonicWALL TZ 200, TZ 200 TotalSecure, TZ 200 Wireless-N, TZ 200 Wireless-N TotalSecure
Barracuda Instant Replacement - Extended service agreement - replacement - 1 year - shipment - response time: 24 h - for P/N: BYF410A, BYF410A1, BYF410A3, BYF410A5
Apple Standard Desktop or Laptop Installation - 1-2
ComputraceComplete for Lenovo - Subscription license ( 1 year ) - volume, POS - 1-2499 licenses - Win - Chinese (simplified), English, Japanese
Computrace Data Protection for Lenovo - Subscription license (3 years) - volume, POS - 1-2499 licenses - Win
SP3600DNM 1Y ONSITE SVC M-F 8AM-5PM
These services are offered either by contract agreement or on a time and materials basis. Many top Fortune 500 companies rely on Ricoh's on-site service to provide maintenance support for their Ricoh products.
