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Overview

Services for the complete IT Lifecycle

PCMG Services has over 25 years experience developing, delivering and supporting world-class IT solutions for businesses, government agencies, educational institutions and healthcare facilities. Our services portfolio spans the entire information technology lifecycle – from the initial design to implementation and continuing management. We offer the agility and flexibility of a local solutions provider with on-site sales and service, while employing the financial resources and purchasing power of our publicly traded company.

 

We have over 1200 certified engineers, technicians and project managers that are experts in their field with a rich set of certifications from key manufacturers such as HP, Apple, Cisco, Microsoft, VMware, and others. Our associates can provide a complete solution that assists even our most forward-thinking clients in meeting their service and support requirements.

 
Enterprise Mobility Management

PCM Services can support you through all phases of the mobile device management lifecycle, from assessing and building your strategy through implementation and supporting a solution including applications development. We also offer mobility management workshops and have dedicated Apple expertise.

Application Services

PCM Services help clients in the consultation, implementation and support of strategic applications to drive efficiencies in the data center to end point using a combination of software applications and hardware. Our team can support Microsoft, VMware, Citrix, Symantec and JD Edwards technology.

iSeries Services

We offer IBM iSeries support with the i5 platform and a set of services, including cloud hosting and 24x7x365 systems monitoring and management of customer-owned systems.

Network Services

PCM Services provide the expertise to design, implement and support no-compromise networks through a national team of certified engineers. We offer complete solutions that seamlessly network technologies including borderless networks, secure mobility, data center, collaboration and video.

Data Center Services

Our expertise in Data Center Services includes the design, build, ownership and operation of facilities and supporting infrastructure. PCM Services partners with vendors like HP, Dell, Cisco, IBM, Microsoft, VMware and Symantec to provide solutions that support your data center needs.

Cloud Services

The Cloud Services Team at PCM Services has the expertise to design, deploy and manage solutions from the industry's top manufacturers and vendors including HP, VMware, Cisco, Dell (Compellant & EqualLogic), EMC and NetApp.

Digital Signage Services

Our Digital Signage Consultants are here to provide you with customized solutions to help you choose the right hardware, content strategy and display location to make your next digital signage project a success.

Apple Support Services

Apple technologies offer many great solutions for organizations. Through the expertise of our Apple Consulting Engineers, PCM Services can show you how to manage these deployments, enhance productivity and decrease IT involvement.

Data Center Hosting

PCM Services' Data Centers provide enterprise class facilities designed with redundant infrastructure and backed by SSAE 16 and PCI DSS compliance to help clients reduce costs and increase systems availability with best in class operations.

Managed IT Services

We offer graduated levels of service designed to meet your unique needs, designed to keep your systems at their peak. Our Managed Services Operations Centers are staffed with highly certified resources that leverage proven tool sets and ITIL processes.

System Monitoring

Our 24x7x365 Operations Center can assist with the monitoring of servers, storage, network, desktop, VoIP and cloud operations through Client Information Portals including performance reporting, infrastructure dashboards, asset tracking, ticket status and work orders.

Staffing

Our Staffing Services can help build the qualified technical workforce that a modern business needs. We can provide qualified candidates for your local or nationwide projects, as well as recruiting for both short-term positions and long-term placements.

Break/Fix

We provide national Break/Fix support for equipment ranging from traditional desktops, printers, laptops, servers, storage and networking to emerging technologies like tablets and handhelds.

Service Desk

No matter how well-designed and robust your infrastructure may be, issues are inevitable. Our 24x7x365 US-based Service Desk solutions are tailored to meet the demands of your organization.

Field Support Services

With our national field service, we can create a front line support team to provide your employees with the services they require from your IT department including end-to-end infrastructure support, warranty support, IMAC services, backup services and more.

e-Procurement

Enhance your procurement process through our web-based e-procurement tools. You’ll have access to hardware and software from over 1,700 leading manufacturers and publishers. You’ll realize tangible results ranging from cost savings to improved SLAs.

Logistics

Our facilities are fully staffed with logistics professionals who can get you your products when and where you need it with competitive pricing and the assurance of delivery that our many years of experience provides.

Distribution Facilities

We have three warehousing locations to provide improved shipping and deployment times for projects that require a national reach. Use for storage of constrained products, deployment of products that may spread out over several months, redeployments and equipment refreshes.

Product Staging Services

PCM Services can pre-configure any type of hardware prior to deployment in one of our Integration Centers. We can service your desktops, laptops, servers, network hardware, routers, switches, mobile devices, Point of Sale equipment, Apple systems and iOS devices as well as provide custom shrink-wrapped kitting.

Imaging

PCM Services can image your systems using a variety of software platforms, based on your system requirements. Our segregated and secure production network is set up for Gigabit Ethernet, so we can image many systems from our image server in a short period of time.

Integration

We have three Integration Centers across the nation, in Columbus, OH; Memphis, TN and Irvine, CA. The facilities and operations of our Integration Centers are ISO 9001:2008 compliant, demonstrating the focus on quality management we bring to each of our clients' projects.

Refurbishment Services

Manage end-of-life processes of your technology hardware and IT assets while meeting strict internal, governmental, environmental or third-party compliance standards. PCM Services will work with you to plan the practices and policies for redeployment, reselling, data destruction, recycling and disposal.

Consulting & Implementation Services

PCM Services Consulting & Implementation Services deliver solutions aligned to your business requirements. Our national team of certified engineers, technicians, and project managers are experts in their field with certifications spanning today’s best-in-class technologies.

Learn More...
Enterprise Mobility Management

PCM Services can support you through all phases of the mobile device management lifecycle, from assessing and building your strategy through implementation and supporting a solution including applications development. We also offer mobility management workshops and have dedicated Apple expertise.

Application Services

PCM Services help clients in the consultation, implementation and support of strategic applications to drive efficiencies in the data center to end point using a combination of software applications and hardware. Our team can support Microsoft, VMware, Citrix, Symantec and JD Edwards technology.

iSeries Services

We offer IBM iSeries support with the i5 platform and a set of services, including cloud hosting and 24x7x365 systems monitoring and management of customer-owned systems.

Network Services

PCM Services provide the expertise to design, implement and support no-compromise networks through a national team of certified engineers. We offer complete solutions that seamlessly network technologies including borderless networks, secure mobility, data center, collaboration and video.

Data Center Services

Our expertise in Data Center Services includes the design, build, ownership and operation of facilities and supporting infrastructure. PCM Services partners with vendors like HP, Dell, Cisco, IBM, Microsoft, VMware and Symantec to provide solutions that support your data center needs.

Cloud Services

The Cloud Services Team at PCM Services has the expertise to design, deploy and manage solutions from the industry's top manufacturers and vendors including HP, VMware, Cisco, Dell (Compellant & EqualLogic), EMC and NetApp.

Digital Signage Services

Our Digital Signage Consultants are here to provide you with customized solutions to help you choose the right hardware, content strategy and display location to make your next digital signage project a success.

Apple Support Services

Apple technologies offer many great solutions for organizations. Through the expertise of our Apple Consulting Engineers, PCM Services can show you how to manage these deployments, enhance productivity and decrease IT involvement.

Outsourced & Managed Services

The speed of technology change is faster than ever and requires great skill and expertise to maintain that IT investment over its lifecycle. Trusted by customers for more than two decades, PCM Services Managed IT Support Services provide you the highest level of expertise and professional oversight of your IT operations.

Learn More...
Data Center Hosting

PCM Services' Data Centers provide enterprise class facilities designed with redundant infrastructure and backed by SSAE 16 and PCI DSS compliance to help clients reduce costs and increase systems availability with best in class operations.

Managed IT Services

We offer graduated levels of service designed to meet your unique needs, designed to keep your systems at their peak. Our Managed Services Operations Centers are staffed with highly certified resources that leverage proven tool sets and ITIL processes.

System Monitoring

Our 24x7x365 Operations Center can assist with the monitoring of servers, storage, network, desktop, VoIP and cloud operations through Client Information Portals including performance reporting, infrastructure dashboards, asset tracking, ticket status and work orders.

Staffing

Our Staffing Services can help build the qualified technical workforce that a modern business needs. We can provide qualified candidates for your local or nationwide projects, as well as recruiting for both short-term positions and long-term placements.

Break/Fix

We provide national Break/Fix support for equipment ranging from traditional desktops, printers, laptops, servers, storage and networking to emerging technologies like tablets and handhelds.

Service Desk

No matter how well-designed and robust your infrastructure may be, issues are inevitable. Our 24x7x365 US-based Service Desk solutions are tailored to meet the demands of your organization.

Field Support Services

With our national field service, we can create a front line support team to provide your employees with the services they require from your IT department including end-to-end infrastructure support, warranty support, IMAC services, backup services and more.

Procurement & Logistics Services

PCM Services take the hassles out of IT procurement and logistics with advanced e-procurement, warehousing and integration systems providing clients the tools and resources to reduce costs and track assets across the technology lifecycle.

Learn More...
e-Procurement

Enhance your procurement process through our web-based e-procurement tools. You’ll have access to hardware and software from over 1,700 leading manufacturers and publishers. You’ll realize tangible results ranging from cost savings to improved SLAs.

Logistics

Our facilities are fully staffed with logistics professionals who can get you your products when and where you need it with competitive pricing and the assurance of delivery that our many years of experience provides.

Distribution Facilities

We have three warehousing locations to provide improved shipping and deployment times for projects that require a national reach. Use for storage of constrained products, deployment of products that may spread out over several months, redeployments and equipment refreshes.

Product Staging Services

PCM Services can pre-configure any type of hardware prior to deployment in one of our Integration Centers. We can service your desktops, laptops, servers, network hardware, routers, switches, mobile devices, Point of Sale equipment, Apple systems and iOS devices as well as provide custom shrink-wrapped kitting.

Imaging

PCM Services can image your systems using a variety of software platforms, based on your system requirements. Our segregated and secure production network is set up for Gigabit Ethernet, so we can image many systems from our image server in a short period of time.

Integration

We have three Integration Centers across the nation, in Columbus, OH; Memphis, TN and Irvine, CA. The facilities and operations of our Integration Centers are ISO 9001:2008 compliant, demonstrating the focus on quality management we bring to each of our clients' projects.

Refurbishment Services

Manage end-of-life processes of your technology hardware and IT assets while meeting strict internal, governmental, environmental or third-party compliance standards. PCM Services will work with you to plan the practices and policies for redeployment, reselling, data destruction, recycling and disposal.

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